Warranty Policy
At Newperseverance, we stand behind the quality of our products. Our warranty policy is designed to give you peace of mind with your purchase.
Standard Warranty
1. Coverage Period: All small appliances purchased from our store come with a standard 1-year limited warranty from the date of purchase.
2. What's Covered: This warranty covers defects in materials and workmanship under normal home use.
3. What's Not Covered: The warranty does not cover damage resulting from accidents, misuse, abuse, commercial use, or improper maintenance.
How to Claim Warranty
If you experience issues with your appliance within the warranty period:
1. Contact our customer service team with your order number and a description of the problem.
2. We may request photos or videos of the issue for assessment.
3. If the claim is approved, we will provide instructions for repair or replacement.
Warranty Service Options
Depending on the nature of the issue, we may:
- Provide replacement parts
- Offer repair services
- Replace the product with an identical or comparable model
Important Notes
- Proof of purchase is required for all warranty claims.
- Shipping costs for warranty returns are the responsibility of the customer.
- Repaired or replaced products are covered for the remainder of the original warranty period.
Limitation of Liability
Our warranty is limited to the repair or replacement of the product. We are not responsible for any consequential or incidental damages.
Consumer Rights
This warranty gives you specific legal rights, and you may have other rights which vary from state to state or country to country.
For any questions about our warranty policy, please contact our customer service team at support@newperseverance.com.
Standard Warranty
1. Coverage Period: All small appliances purchased from our store come with a standard 1-year limited warranty from the date of purchase.
2. What's Covered: This warranty covers defects in materials and workmanship under normal home use.
3. What's Not Covered: The warranty does not cover damage resulting from accidents, misuse, abuse, commercial use, or improper maintenance.
How to Claim Warranty
If you experience issues with your appliance within the warranty period:
1. Contact our customer service team with your order number and a description of the problem.
2. We may request photos or videos of the issue for assessment.
3. If the claim is approved, we will provide instructions for repair or replacement.
Warranty Service Options
Depending on the nature of the issue, we may:
- Provide replacement parts
- Offer repair services
- Replace the product with an identical or comparable model
Important Notes
- Proof of purchase is required for all warranty claims.
- Shipping costs for warranty returns are the responsibility of the customer.
- Repaired or replaced products are covered for the remainder of the original warranty period.
Limitation of Liability
Our warranty is limited to the repair or replacement of the product. We are not responsible for any consequential or incidental damages.
Consumer Rights
This warranty gives you specific legal rights, and you may have other rights which vary from state to state or country to country.
For any questions about our warranty policy, please contact our customer service team at support@newperseverance.com.